Client care

Our team is on hand for sizing guidance, order updates, and returns. Enquiries reach us at support@velluci.com and are answered personally within one business day; the desk is attended Monday to Friday, Eastern hours.

At your convenience

• Order status Track & Trace, available at any hour
• Amendments Possible within 12 hours of placing your order
• Returns and exchanges The procedure is set out in our returns policy

We treat every enquiry with the same care we put into our products.